MISTY PETALS BEAUTY PRIVACY POLICY
This Privacy Policy outlines MISTY PETALS’s approach to Data Protection and Privacy to fulfil its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Data which is processed by us, whether in physical or electronic mode.
While you may be able to browse the platform (Website and App collectively referred to as “Platform”) from countries outside of India, however please note we do not offer any product/service under this Platform outside India. By visiting the platform or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
In this Privacy Policy, the expressions ‘Personal Information’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.
We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Information.
Throughout this document, “we”, “us”, “our”, “ours”, “Misty Petals” refer to MISTY PETALS. Wherever we have said ‘you’ or ‘your’ or ‘Customer’, this means YOU
WHO WE ARE
MISTY PETALS is a company incorporated and registered under the provisions of the Companies Act, 2013 and having its registered office at [Insert Registered Office Address]. MISTY PETALS is engaged in the business of facilitating selling, marketing and retailing cosmetic and beauty products (“Business”) through the e-commerce Platform developed and owned by MISTY PETALS and/or its parent company, and/or its affiliates or offline stores / events to conduct its Business.
ROLES WE PLAY
We play the role of a Data Controller when we collect and process Personal Information about you.
We play the role of a Data Processor when we collect and process Personal Information on behalf of another Data Controller
OUR COMMITMENT
We commit to protecting your privacy and hence our Personal Information handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations
PERSONAL INFORMATION GATHERED BY MISTY PETALS
The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the app, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers, services or updates associated with MISTY PETALS, and generally maintain your accounts with us. We also use this information to customize your experience and improve MISTY PETALS.
INFORMATION YOU GIVE US:
We receive and store any information you provide while using MISTY PETALS, or give us in any other way. You can choose not to provide certain information, but then you might not be able to use MISTY PETALS. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you
INFORMATION WE COLLECT ABOUT YOU:
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your web browser accesses our Services. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
We receive and store certain types of information whenever you interact with us. Depending upon the jurisdiction from where you might be accessing our Platform and as per applicable laws:
You may be served different types of cookies such as strictly necessary cookies, performance cookies etc. For example, If you are an international user accessing our Platform, we only collect strictly necessary data for the functioning of our Platform.
INFORMATION FROM OTHER SOURCES:
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
CATEGORIES OF PERSONAL Information
Categories of Personal Information collected and processed by us are as follows:
- Demographic & Identity data: Name, email address, contact number, shipping address, country, date of birth, profile picture.
- Contact details: Name, email address, contact number, shipping address, country, date of birth, profile picture.
- Open data and public records: Information about YOU that is openly available on the internet.
- Transaction details: Transaction amount, Bank Name, Card Type, Card number.
- Online Identifiers and other Technical Data
- Location details: Data we get about your location, IP address, logs, or from where you connect a computer to the internet.
- Technical details: Device information, location and network carrier when you use our mobile applications.
- Communications details: Metadata and other Personal Information we get from communications done through e-mails, SMS, instant messages and calls.
- Usage data details: Data about how you use our Platform or web-based properties, pages viewed, etc.
CONSENT
By using the Platform and/ or by providing your information, you agree and consent to us collecting, storing, processing, transferring, using and sharing of your personal information (including sensitive personal information as per applicable law) that you disclose on the Platform with third parties or service providers for the purposes set out and in accordance with this Privacy Policy.
PURPOSES OF GATHERING YOUR PERSONAL Information
We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:
- PURCHASE AND DELIVERY OF PRODUCTS AND SERVICES: We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
- Provide, Troubleshoot And Improve Misty Petals: We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Misty Petals.
- Recommendations and Personalization: We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Misty Petals.
- Communicate With You: We use your personal information to communicate with you in relation to Misty Petals via different channels (e.g. SMS, Whatsapp, by phone, e-mail, chat).
- Advertising: We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
COOKIES AND OTHER TRACKERS USED BY OUR DIGITAL PROPERTIES
Cookies are small text files that are placed on your computer by websites that you visit. Similarly, there are other types of trackers used. Likewise, Mobile Apps use requisite permissions and SDKs. These are used to make websites & apps work, or work more efficiently, as well as to provide information to the owners of the website/app.
Depending upon the jurisdiction from where you might be accessing our Platform and as per applicable laws you may be served different types of cookies such as strictly necessary cookies, performance cookies etc. We use cookies, permissions and other trackers on our Platform to collect and process data so as to provide you a better online experience as well as improve our services.